Start Your Home Care Agency with the Right Back-Office Support

Starting a domiciliary care agency requires more than ambition. You need CQC-ready processes, recruitment records, compliance systems, invoicing controls, and reliable admin support from day one.

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Who This Page Is For

This page is for you if:

  • You are planning to start a domiciliary care agency
  • You are preparing for CQC registration
  • You already have care experience but need a clear admin and compliance structure
  • You want to avoid hiring a full office team too early
  • You need recruitment, compliance, and invoicing support from the start

What You Need Before Launching

  • Business structure
  • CQC registration preparation
  • Registered manager planning
  • Policies and procedures
  • Recruitment process
  • Staff files and compliance matrix
  • Care planning and admin systems
  • Invoicing and finance process
  • GDPR and data-handling processes
  • Out-of-hours process

Where New Care Agencies Struggle

  • Recruitment takes longer than expected
  • Staff files are incomplete
  • References, DBS, and training records are not tracked properly
  • Policies exist but are not embedded in practice
  • Invoicing becomes messy
  • Managers get pulled into admin instead of growth
  • Evidence for the “Well-Led” key question is not organised

How PVE Helps New Care Providers

CQC and Compliance Admin Support

Staff compliance matrix, audit preparation, evidence folders, tracker management, policy and admin support.

Recruitment and Staff Sourcing

Candidate sourcing, pre-screening, interview coordination, reference chasing, recruitment pipeline management.

Invoicing & Financial Admin

Invoice preparation, payment tracking, remittance checks, expense tracking, and admin support.

Out-of-Hours On-Call Support

Evening and weekend call handling and escalation support, where agreed.

New Care Agency Launch Support Package

For new domiciliary care providers preparing to launch or scale.

  • CQC-readiness admin support
  • Recruitment pipeline setup
  • Staff compliance tracker
  • Document chasing
  • Invoicing and admin setup
  • Weekly progress dashboard
  • Optional Out-of-Hours On-Call Support
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